Shipping Policy

This policy sets out details of delivery for your online purchases. If you require clarification or have any questions, please contact Admon (8.30am to 5.00pm Monday to Friday, 9.00am – 1.00pm Saturday).

All finished good purchases must be picked up from our store. It is Admon’s policy that all machinery purchased is pre-delivered and that the purchaser has been shown how to use their product correctly.

Spare part purchases and or accessory purchases can be delivered through the post or by courier.

We are unable to deliver dangerous/hazardous goods.

Cost of delivery

Delivery charges are calculated on a per order basis and according to the weight and size of your order as well as your delivery address.

Acceptance of delivery

Deliveries must be signed for and anyone at the delivery address who receives the products shall be presumed by Admon to be authorised to receive the products.

Unfortunately, Admon and its carriers are unable to provide an estimate of the delivery time. Should you be unsure of your availability at the delivery address during delivery hours, we recommend that you nominate a work address or address of a family member who will be present during the delivery hours. In the instance that someone is not able to sign for your delivery, Admon’s carrier will leave a card. Any other carrier, you will need to contact them directly to make alternative delivery arrangements, which may include a re-delivery fee charged by Admon in the event that re-delivery is required.

Please note that risk for loss or damaged product passes to the customer upon delivery of the product(s) by the courier.

Delivery Problems

If your delivery has not arrived, please contact Admon. If you wish to return a product that is damaged or otherwise, please refer to Admon’s Returns Policy.

HOW TO BUY

IN STORE

It is in your best interest to come into the store and speak to an experienced consultant who can introduce you to a wide range of products that will perfectly satisfy all of your needs.

PHONE ORDER

Call us at 03 9852 4422 for the same great service. Simply quote the products you’re interested in and we can arrange the delivery.

ONLINE ORDERING

Orders can be made through our online store and payment sent to our PayPal account. This is the easiest way to purchase as it is hassle-free. Delivery charge is to be paid by the customer. Please call to get a quote on the delivery charge as it is dependent on location.

EMAIL ORDERING

Email us at sales@admonmachinery.com.au about the products you’re interested in. Our qualified consultants will contact you within 24 hours.